Since the inception of the Deliveree software, Delivery Tribe has worked with various payment solutions. Currently, Delivery Tribe offers both integrated and non-integrated payment solutions for the customers.
A new version of the Payment Pebble application will be released following rigorous testing.
This new version aims to simplify the on-site payment process at the customer.
The maintenance of the Deliveree application and support thereof is run by Delivery Tribe, however, all payment solutions are managed by the bank / their payment partners.
This application, although it works with the Deliveree solution is managed and maintained by Thumbzup.
It is also the customer’s responsibility to have insurance for the Thumbzup hardware and also liaise directly with Thumbzup when the devices are broken.
*Important Note: This document does not imply that The Delivery Tribe Support agents or Cosoft Technicians will be technically supporting/repairing devices supplied by or Thumbzup, it is simply a guide that demonstrates how Deliveree works with the new Payment Pebble App.
Important contact details:
ABSA needs to be contacted for any settlement queries and sign up with the Bank.
- business Banking call centre: 0860 111 222
Thumbzup will provide technical support on faulty devices, sores can use the contact information below to get information about signup.
- contact: 087 550 2685
- or visit the website at https://www.thumbzup.com/
Delivery Tribe to be contacted for Deliveree App queries.
- 031 880 1602.
For cash up in AURA contact the Cosoft helpdesk on 031 940 7003 or visit their support page http://support.cosoft.co.za/support/solutions
Please see the attached user guide. *Please think about the planet before printing.