All online Training is hosted via Zoom.


 

*Training is offered online only.



Closed Training Sessions:


Closed training sessions are where the session will only be available for one store or one delegate to log in.  

These sessions are recommended for all NEW stores and stores aiming to improve proficiency.


New Stores will see this as a once-off fee on the Deliveree Invoice. 

 

Training needs to be paid upfront to secure the booking of 4 to 5 hours with the Delivery Tribe trainer.


There will be 30-minute breaks between sessions and a lunch break.


The added benefit of these sessions is that the recordings will be sent to the Franchisee/owner and can be watched offline once downloaded.

 

Training will cover:

  1. Deliveree Driver Application training and simulations. (1 hr)
  2. Deliveree Web Basics and simulations. (Assigning orders and using the map) (1 hr)
  3. Deliveree Web Admin. (Vehicles, drivers, sim cards, and Device admin) (1 hr)
  4. Deliveree Reporting. (1-2 hrs)


We will also ensure delegates are given Important contact information for support purposes.



Punctuality:

The session will start promptly at the scheduled time.

If delegates are late, we will not extend the length of the session to accommodate this. 

If no attendees sign in after 10 minutes the session will be closed and you will forfeit the session.


Cancellations:

1 business day prior (or later) = no refund and you will forfeit the session
2 business days prior = 50% refund
3 days or more prior to the training = 100% refund (Excluding weekends). 


Recordings:

 

Files are deleted in Delivery Tribe's drive after 4 months so it is important that you download and save the recording.



If you have any additional questions, you can call 031 880 1602 (Select option THREE for training).