Problem deliveries Report:
This report allows you to search by day, week, or month.
All orders over the chosen period that were marked as a problem will show here.
You will see the status code of the problem and in the column next to that, you will see the status description
Below are the status codes and their descriptions:
- 90 Order not processed
- 91 Hoax
- 92 Could not deliver
- 94 Order cancelled
- 95 Order Wrong
- 96 Late due to store
- 97 Late due to driver
These orders can be compared to what is shown in reporting on the POS.
For additional training on the reports, email Training@deliverytribe.co.za