The app available on the PlayStore is for DRIVERS only.
For Managers to view the Deliveree Management System.
1. Go to Google Chrome.
2. Search for www.deliveree.co.za.
3. Click Client Login.
4. Use your Login details provided by Delivery Tribe.
5. Click Login.
6. Navigate the system.
There are 6 major steps the Manager/Deliveree Operator needs to remember when they are working with the software.
The Deliveree system is designed to manage deliveries and thus tracks the restaurant's operational effectiveness.
These steps are based on a Best Practice model seen in restaurants that are doing well.
Knowing how to interpret the data on the dashboard will help you improve operational effectiveness.
Knowing where your customers are, knowing where certain go and no go zones are as well as having an idea of traffic trends will give you the upper hand when delivering on time and in a safe manner.
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Knowing your customer, how they like their food and where they are will improve customer experience and will create return business.
Knowing where your driver is keeps them safe, helps you give them directions if they are lost and helps you see where the order is so that you can communicate with the customer.
Knowing your reports helps you track the Returns on Investment (Franchisees can see where operational changes can be made to cut costs and improve operation).
Lastly, we are here to help so if you get stuck, contact Support.
How to Assess your Team:
Currently, there are no online tests available for any modules.
Online tests only assess one's ability to recall information, this does not show true proficiency (Ability to practically use the software in support of operational duties).
Competence as defined: acceptable and satisfactory, though not outstanding. This may also be a poor indication of practical knowledge.
Practical on the job simulations prove proficiency, as defined: a high degree of skill; expertise.
For more information on how to practically assess your Driver's and Manager's Proficiency, please email Training@deliverytribe.co.za.
Learning Material Feedback Form
We would love to hear your thoughts and suggestions so that we can improve our training material. Please follow the link and provide us with feedback:
https://form.jotform.com/210180530919551
