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Knowledge base
Delivery Tribe
About Us
4
Delivery Tribe (Pty) Ltd.
STATUS PAGE
PRIVACY POLICY
CONTACT US
Getting started with us
NEW SIGN UP
2
PRODUCTS- Our software solution
SIGN UP (NEW BUSINESS)
Hardware options
3
PHONES- Minimum Specifications for Android devices.
PC/Tablet to run Deliveree web
The Cosoft Hardware Station
EXISTING CUSTOMERS
Add on- for Existing customers
4
Existing Customers: Auto Assign
Existing customers: Adding other Brands to an existing Combo Store
Training Sign Up
How to get Euphoria on your devices
VALID DELIVERIES
1
What is a Valid Delivery?
Updates
2
Update Phones to the latest Deliveree Driver App version
Update Blades to the latest Deliveree Driver App version
Your account
1
Monthly Invoice Queries
Driver Devices and SIM Cards
Driver app download and settings
3
How to Download the Deliveree Driver Application
REGISTERING A DEVICE (USING A ONE TIME CODE)
SETTING UP A PHONE (SUPPORT AND SETTINGS)
SIM CARDS
4
DELIVERY TRIBE SIM CARDS- New SIM card/ SIM swap/ SIM Cancellation
LOST OR STOLEN SIM CARDS
Setting the APN (For Smartphones)
Setting the APN (on a Thumbzup Blade)
Thumbzup Blade and Pebble
2
Thumbzup Payment Pebble and Payment Blade
Thumbzup Sim Swop Application
Support Fixes for Problems
1
Google Maps and Navigate Fix.
Training
DELIVEREE ONLINE TRAINING
8
What is covered during the training?
Online Training- Terms and Conditions
Open Online Training Sessions (Zoom sessions)
How to use Zoom (Registration Links)
Closed Online Training (Zoom Sessions)
View all 8
ASSESSMENTS
2
DRIVER TEST
MANAGER /OPERATOR TEST
User Guides
Deliveree Web Interface
13
MANAGER'S BEST PRACTICE
THE DELIVEREE DASHBOARD
SETTINGS- Prevent Drivers from Manually Assigning Deliveries
DELIVERY ADMIN- MANAGING DELIVERIES ON THE WEB
DEVICE ADMIN (REMOVING OLD DEVICES)
View all 13
Auto Assign
3
DELIVEREE WITH AUTO ASSIGN- BASICS
DELIVEREE DRIVER APP WITH AUTO ASSIGN
DELIVEREE WEB WITH AUTO ASSIGN
Reports
15
REPORTS- Delivery History Report
REPORTS- Trip History Report
REPORTS- Problem Deliveries Report
REPORTS- Audit Log Report
REPORTS- Delivery Status Report
View all 15
Deliveree Hub
5
Basics
Driver App
Operator User Guide
DELIVEREE HUB- ADDENDUMS A,B AND C
DELIVEREE HUB- ONBOARDED STORE VIEW- ADDENDUM D
Group Access
4
GROUP ACCESS DASHBOARD
GROUP ACCESS REPORTS
GROUP ACCESS- VALID DELIVERIES
Deliveries Marked Early
Downloading Teamviewer
1
How to Download Teamviewer
Downloading AnyDesk
1
How to Download AnyDesk for your PC or Phone
Tell customer I'm here
1
How does "Tell customer I'm here" work?
Deliveree Driver App 2
5
Deliveree Driver's Assessment
Deliveree Driver's Best Practices
Device Configuration & Settings
Device Registration and Login
Payment Process from the Deliveree Application
Payment Devices (Linked to specific Banks)
THUMBZUP
0
NEDBANK
1
NEDBANK POCKET POS
Help Desk Software
by Freshdesk